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FAQ

Frequently Asked Questions

What time is guest check-in, and what time is check out?

Hotel Check-in is 3 PM. Check-out is 12 PM.

Do you offer pet-friendly hotel accommodations?

Not at this moment. Soon!

Do you offer WiFi Internet, and how much is it?

We offer complimentary Wi-Fi to all hotel guests. There is also a fee if you would like to Double (2x) Your Wi-Fi service/bandwidth. Let the Front Desk Agent know at check-in

Do you offer on-site parking, and how much is it?
  • For hotel guests, The Hotel Carmel offers overnight Valet Parking for $35/night which includes in/out privileges.

*All rates subject to a 10% city parking tax.

  • We are next to the Santa Monica Public Garage #6. The first 90 minutes if complimentary. Then it’s $40 overnight with NO in-out privileges from Sunday-Thursday ad $50 overnight with NO in-out Privileges for Friday and Saturday.
Do you offer on-site dining?

Yes, The Hotel Carmel is partnered with four options. The Independence, Bar Chloe, Interactive Café, and Lanea. Room Service from the Independence and Lanea will presume after all regulations due to Covid are lifted.

What does the Amenity Fee include?

The Hotel Amenity Fee is $20/night and includes the following amenities:

  • Complimentary house wine/beer/cocktail upon check-in at Lanea from 5pm – 10pm or Cup of Coffee/Tea/water/juice at Interactive Cafe
  • 10% off all Restaurant Options (Independence/Lanea/Bar Chloe/Interactive Café)
  • 2 bottles of water upon check-in (in your guest room)
  • Complimentary Coffee/Tea in Room – Keurig Machine
How far is the hotel from the Santa Monica Pier

We are one block and a half or a two minute walk to the Santa Monica Pier.

How far is the 3rd Street Promenade and Santa Monica Place Mall from the hotel

We are across the street from Santa Monica Place and adjacent to the beginning of the Promenade.